Whether you're selecting, implementing or optimising a CAFM platform, we help you turn technology into better operational outcomes.
Speak to our teamThe benefits of working with our team
We work alongside your team to design, implement, and embed practical CAFM improvements tailored to how you work.
We don't just identify issues and leave a report. We help execute data cleansing, workflow redesign, and configuration.
From go-live to continuous improvement, we act as a trusted extension of your team to ensure long-term value.
Helping you get more from your CAFM system, and making the improvements happen
A CAFM system should give estates and facilities teams confidence in their asset data, maintenance delivery, compliance performance, and operational reporting. But in practice, many organisations find themselves with systems that are underused, poorly configured, or difficult to report from. Poplar helps organisations close that gap by turning improvement opportunities into real operational outcomes.
WHAT MAKES POPLAR DIFFERENTHelping organisations get more value from their CAFM systems
We support estates, facilities, compliance, and asset management teams across local government, NHS, education, housing, commercial property, and the public sector.
Helping teams understand changes, adopt new ways of working, and move successfully from system change to operational adoption.
Reviewing datasets, defining standards, cleansing records, and turning poor-quality data into information your teams can trust.
Converting raw CAFM data into clear, practical management insights through custom reports, dashboards, and Power BI.
Ensuring asset information remains accurate, structured and trusted across CAFM, SharePoint and reporting platforms.
Refining workflows, forms, and system configurations to get maximum potential and performance out of the system you already have.
Creating clear, actionable plans connecting system improvements to wider operational goals, and delivering the roadmap.
TYPICAL OUTCOMES
WHO WE SUPPORT
Embedding Compliance Into Everyday Operations
Helping organisations build practical management systems that improve performance, strengthen governance and support continual improvement.
Engaging stakeholders, communicating clear expectations, and supporting operational teams to make new ways of working stick.
Developing practical policies and procedures that support daily operations, accountability and continual improvement.
Conducting independent audits that identify strengths and improvement areas, then helping execute the resulting resolution actions.
Preparing teams for certification and surveillance audits, assisting with evidence gathering, and attending audits directly.
Mapping, reviewing, and improving repeatable processes to ensure responsibilities, approvals, and decisions are clearly defined.
Defining governance, ownership, and role structures to bridge the gap between strategy, compliance, and day-to-day operations.
TYPICAL OUTCOMES
WHO WE SUPPORT
Structured delivery for complex change programmes
Supporting organisations to successfully deliver strategic initiatives, operational improvements and business change.
Providing clear leadership, risk management, and stakeholder coordination across system upgrades, compliance, and estates projects to drive execution.
Analysing current ways of working, designing improved future-state processes and helping teams successfully transition into new operating models.
Developing practical user guides, delivering training and building internal capability to support long-term ownership and success.
Establishing project governance, reporting, risk management and decision-making structures that keep delivery on track.
Aligning third-party suppliers, internal IT, and operational leads around shared deliverables to prevent delays and clear project blockers.
Guiding teams through operational changes, resolving pushback, and embedding new behaviours to ensure lasting project success.
TYPICAL OUTCOMES
WHO WE SUPPORT
Connected systems. Trusted information. Better decisions.
We help organisations modernise the way they manage information, improve reporting, automate processes and deliver digital solutions that create lasting operational improvements.
Creating structured digital workplaces that improve collaboration, information management and operational efficiency.
Developing governance frameworks that ensure information remains accurate, accessible and trusted.
Transforming data into meaningful insights through dashboards, reporting and performance visibility.
Reducing manual effort and improving consistency through workflow automation and digital process improvements.
Improving data quality, cleansing records and supporting successful migrations between systems and platforms.
Supporting users through digital change, building confidence and encouraging long-term adoption.
TYPICAL OUTCOMES
WHO WE SUPPORT
Proven results, view case studies
See how we’ve helped organisations overcome challenges, improve systems, and deliver measurable outcomes through practical, hands-on support.
View all case studies
Zoological Society of London:
From CAFM Uncertainty to Successful Rollout
Helping ZSL modernise Facilities Operations. Poplar PM led a complex CAFM migration from discovery to rollout, creating a more centralised system with better visibility and day-to-day decision-making.

Protive Security Group
Achieving ISO 9001 with Confidence
Poplar PM partnered with Protive Security Group to deliver a practical, audit-ready ISO 9001 Quality Management System. We identified key gaps, developed core SOPs, and supported internal audit preparation and corrective actions, giving the business a clear, structured foundation to move confidently into their external audit.
FAQs
Honest answers to common questions. Everything you need to know, no fluff, just facts.
We get to know you, what success looks like to you and your organisation and work with you to helping you achieve it.
We primarily work with Local Authorities, Facilities Management providers, healthcare organisations, and the private sector.
We get to know you, what success looks like to you and your organisation and work with you to helping you achieve your goal.
Many systems lose momentum over time due to a lack of ongoing governance and optimisation after implementation. We help revitalise existing systems through data cleansing, process improvement, configuration enhancements, and meaningful reporting creating a more efficient, insight-driven system aligned to your organisational goals.
Yes. It’s the perfect fit for companies without a full-time Project Manager, or those whose existing PM teams are entirely focused on billable, client-facing projects.
We understand that project and operational demands can change quickly. Depending on the scope and requirements, we can often begin supporting your team at short notice with a flexible, scalable approach tailored to your needs.